HAIR & SCALP ANALYSIS

Cancellation Policy

MOBILE SALON CANCELLATION & TRAVEL POLICY 48-HOUR CANCELLATION POLICY Your luxury mobile salon appointment is reserved exclusively for you and includes dedicated travel, preparation, and personalized styling time. - Cancellations made with less than 48 hours’ notice will incur a fee of 50% of the reserved service amount, payable before rescheduling. - A $25 late fee applies after 20 minutes. Appointments delayed more than 20 minutes may be cancelled. The deposit may be forfeited and/or 50% of the service amount charged. -Deposits are non-refundable. With at least 48 hours’ notice, deposits may be transferred to an appointment within the same calendar month. -No-shows will forfeit the deposit or incur a charge of 50% of the reserved service amount. Future appointments must be paid in full at booking. TRAVEL FEE SCHEDULE 0–10 miles: $15 11–20 miles: $25 21–30 miles: $35 31–40 miles: $45 41–50 miles: $55 51+ miles: Custom quote Extended Travel: Appointments requiring more than one hour of travel each way may include an additional travel or time fee. Travel fees are separate from service fees and are non-refundable. Clients are responsible for providing the correct service address and a clean, safe, well-lit styling space prepared for their private salon experience. By booking, you acknowledge and agree to this policy. Thank you for honoring the time, travel, and personalized care dedicated to your mobile salon experience.

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